Check out some of the reviews from our customers.

Cleveland Elite Livery Service is the BEST choice of transportation in Northeast Ohio! The professionalism, timely, courteous drivers and updated fleet of vehicles will provide you a truly awesome experience.
Keith D.
I have had the pleasure of using Cleveland Elite Transportation for my weekly travel in and out of Cleveland Hopkins Airport. Kristeen and her team are so reliable and their fleet of cars are always so clean and very well provisioned. I would definitely recommend using their services . I will continue to use Cleveland Elite Transportation again and again! Thanks for being so great and making travel a little less stressful.
We just had Kristeen drive us across town for New Year’s Eve lunch and she was wonderful. Super easy to schedule and communicate with and she was exactly on time. What a pleasure to have such a friendly and reliable person take care of us.
Kelly McNamara
My family and I recently used Cleveland Elite Transportation for our trip to Hawaii, and I must say that I was impressed with the cleanliness of the vehicles, as well as the tactful and professional chauffeurs who tended to us. Setting up my appointment was quick and easy with the companies owner, Kristeen. She was very compassionate and professional, providing me with a very reasonable estimate for my family of five and our luggage. Using her companies application, she was able track my flights from start to finish to ensure our timely arrival and departure at Hopkins Airport. Additionally, she went above and beyond, asking me before and after the pick up about the quality of service and ensuring my families needs were met to satisfaction.

Both chauffeurs, Michele and Tony, were beyond exceptional. They arrived earlier than scheduled, handled all of our luggage, and provided a safe transportation to the airport while engaging in great conversation!

I highly recommend Cleveland Elite to any families or individuals desiring a safe and reliable means of transportation!
Will Hug
Cannot go with a better service! Used them to drive us to and from a winery for an engagement proposal. Kristeen was professional, quick to respond and went above and beyond to accommodate us! Our driver Michele was so friendly, polite, professional and patient! We would definitely use them again!
Dan OConnor
The service is exceptional! Beautiful, clean and comfortable ride. Kristeen was professional but extremely friendly and helpful. This is will be my new mode of transport to and from the airport!
Kathy Johnson
By far the BEST car service in Cleveland! Kristeen and her drivers are genuinely kind, professional, and always on time! I have been using Cleveland Elite every week for over a year and could not imagine riding with anybody else. Highly highly recommended!
Liz Hardy
Quite the treat to get a black Mercedes Benz van, with blacked out windows picking you up at home for your night out. Dropped off at west 25th in style. No worries about drinking too much. No worries about getting a DUI. No worries about getting an uber, or if uber is even available. The van was right on time for pick up. Michelle was an excellent driver. Looking foreward to my next care free night on the town with Cleveland Elite Transportation!!
Jeffrey Thompson
Our driver Michelle was very professional and personable. She was a very reliable and responsible driver taxiing my family and I to Cleveland Hopkins Airport. Highly Recommended!
eric johnston
Absolute top-level service. The entire team is very professional and courteous. 100% reliable. Highly recommended.
Peter Crall
Kristeen is amazing. She’s friendly, responsive and professional. We trust her to transport our three children to/from the airport and never worry at all about their safety. Her customer service is superb.
Shane Seymour
Kristeen's company hands down is the best transportation in Cleveland. I have used them for early morning pickups from airport and they are always on time and waiting. I have used them for downtown trips for evening and also for trips to Blossom for the night. Can not recommend Kristeen and her team enough! Truly one of a kind service.
Sandy Smith
We used Cleveland Elite Transportation for a PROM venue. Tim, the driver, arrived on time, very professional, and very pleasant. Cleveland Elite Transportation took the stress of an 18 year old driving my car with the possibility of an accident, drinking, insurance, etc off me and onto the Cleveland Elite Transportation. The price was lower than most other Transportation services. The driver Tim was on time and spent the entire evening with 18 year old taking him to Prom, after Prom and where ever else he wanted to go for the night. Tim texted me when they arrived at Prom, and text me whenever they went to a new destination for the night. I was very aware of exactly where they were at all times during the night.

The Owner, Kristeen, was very Professional and pleasant and explained to me in detail exactly what was to occur. After talking with Kristeen in the morning I was sold on Cleveland Elite Transportation.

This was the Best experience for our family. Thank you so much Cleveland Elite Transportation.
Washington and Co Insurance Agency Inc
Kristeen truly took the time to make my parent's 60th Anniversary even more special. Her attention to detail, kindness and professionalism put the finishing touch on a beautiful day for our family. We couldn't be happier with our experience using Cleveland Elite Transportation.
Christine Rosa
Super dependable. I needed a ride back from a location I struggled to find, but Michele was there early for me! Always dependable, super reliable, and provide a safe service where all COVID-specific precautions are taken very seriously. Highly recommend, whether you need a ride to the airport or something around town. A+++
Heidi Reich
It would serve others well to take a note out of Kristeen's book. I can't speak highly enough of her. Kristeen and her husband provided my wedding party transportation and from the very beginning, they made us feel like their No. 1 priority. THAT is service and many forget that experiences and the way you make people feel are at the root of any service-based business. She made us feel like we'd be well taken care of from the moment we first spoke to her and we certainly were. We ran a bit late and they were so patient and flexible with us. Vehicles were spotless and the ride was smooth as can be. I'd choose them a million times over any other Cleveland company. Thank you!
Jane Elizabeth
I've been relying on this service for my weekly airport transportation and they are the best! Always on time, clean vehicles, professional. Highly recommend this woman-owned business!
Deb Craig
My husband and I love Cleveland Elite Transportation! I would give them 10 stars, if I could. Kristeen and her staff are top notch- professional, kind and always on time!
Dani Fairbairn
Great communication from the company and our driver. Our driver arrived at our scheduled pick up time and assisted us with our bags into the car. Complementary drinks and mints were available inside the car. Our driver made sure we were comfortable the entire ride.

Highly recommend this service for your transportation needs.
Christine Varricchio
We used Cleveland Elite Transportation with three other couples for the Chris Stapleton concert at Blossom. The driver Tim was excellent. The Mercedes Sprinter Van was very nice and comfortable for our group. The service helped make it a great night. We will definitely utilize the service again in the future. Kudos.
Larry Seiler
I used Cleveland Elite Transportation for transportation to/from a medical procedure. I was very pleased with every aspect of their service: reliability/timeliness, vehicle cleanliness, and professional/courteous/friendly driver. I'm very appreciative of the excellent service and highly recommend them.
B Kowalski
We used Cleveland Elite for the first time this past weekend twice; One Airport run for 2 sets of guests flying in and to take 11 of us to dinner and then out on the town. Both drivers were prompt and incredibly professional! Both vehicles were very clean and in perfect condition. Kristeen and her team were instrumental in making our weekend even better than we could have wished for!
Curtis Posner
This is the best transportation service in the CLE. Always professional and on time with a smile. The Escalade is beautiful and clean as can be. Drivers super polite and accommodating in pick ups. We are especially confident service earlier morning for airport runs.
John Alton
Kristeen made my trip to Cleveland a pleasant experience, and stress free. I arrived in Cleveland to pick up a puppy someplace in the country, where I would surely have gotten lost. She was so helpful and she made the trip fun, a happy memory. She even ended up recommending the name we chose for our fuzzy one! Aside from the puppy aspect, her service was everything you want from a car service. She was reliable, the car was spotless, and customer service was her priority. I would not consider any other car service in Cleveland.
Carol Hogan
Beyond excellent service. Kristeen did her thingggg in the rain and all. she made my nieces day for her sweet 15. She helped my niece ensure her dress was not touching the ground since it was pouring. Rate 10 times infinity stars!!! Thank you so much. Happy Mother’s Day!
Jessica Perez
Kristeen drove for me and my husband on our wedding day and she was the absolute best. Kind, courteous, professional! We HIGHLY recommend her company! Thanks for everything, Kristeen!!
Stacie McDermott
This was perhaps the best experience I have had with any service provider of any kind. I contacted Cleveland Elite Transportation to arrange a ride for my daughter from Cleveland Airport to her college. Kristeen responded to my inquiry immediately and made arrangments for the ride. She agreed to drive my daughter personally which gave me a much better sense of safety. She texted me to confirm details the night before the trip and texted me multiple times to confirm that she connected with my daughter at the airport and dropped her off safely. She even provided my daughter with a snack bag for the 60 minute drive. I could provide many other examples of how the service exceeded expectations. Will be using this service for the next four years I’m sure! Thanks Kristeen!!
JB Murphy